dispatch technology


Technology

Better Communication & Better Service
Yellow Cab of Prince William County is a 4th generation family owned business; We have seen many changes over the years. Over the past 4 decades we have worked diligently to stay up to date with today's technology. We pride ourselves on using state of the art technology to run our business in every aspect from receiving phone calls, dispatching cabs, to meeting the needs of the community.

Technology has made requesting a cab so much easier. We take requests by phone, text, internet reservations and our Smart Phone booking applications.

Our phone system allows customers to book by speaking with an operator or by using IVR. Our customers can even speak directly to the driver. Our phone system will accept your call and by pressing “2” on your phone keypad, your will be transferred to your driver's cell phone while maintaining your privacy. The driver will only see our number. The driver will perform a “call out” shortly after they receive your call or when they arrive to pick you up. Again, these calls will go through our phone server maintaining privacy for the driver too. Customers will receive our number on their caller id. All of these calls are recorded for quality assurance and training purposes.

If you are a repeat customer, our system will offer you a choice of five typical locations you have traveled to or from. This will allow you to speed up the reservation process and book your cab without waiting on hold!

Download the app to your phone today! This is the most convenient, easiest and fastest way to book your ride! After booking your ride you can locate your driver and track their progress. You will also receive price estimates and trip time estimates.

Text requests by sending a text to our main number (703)491-2222.

Book Online at reservations.yellowcabpw.com or clicking a link on our webpage.

Download our Booking App and book a cab and track it as it heads your way!


Yellow Cab’s has made great strides in providing on demand service to the riders in and around Prince William County. Some of the things were first in are:

  • First in Prince William to be Woman Owned
  • First to use GPS for dispatching and tracking
  • First to be computer dispatched
  • First to use Hybrid vehicles
  • First to offer accessible taxis
  • First to offer in vehicle credit card swipes and back seat payment options
  • First to offer prepaid cab fare cards
  • First to offer Senior Ride (prepaid Senior Discount Cards)
  • First to accept Apple Pay and Google Wallet payments
  • First to use electronic tablets to dispatch our cabs.
  • First to offer internet reservations and booking app

Requesting a Ride


Technology has made requesting a cab so much easier. We take requests by phone, text, internet reservations and our Smart Phone booking applications.

Each vehicle is equipped with GPS for:

  • Location tracking
  • Recording of travel route used
  • Determination of closest available vehicle for efficient dispatching


Use the appropriate app for your phone to download our Booking App today!



iphone mobile app qr codeiPhone App



TO CANCEL A SCHEDULED RIDE

PLEASE CALL (703) 491-2222.



android mobile app qr code
Android App




What Dispatch Sees:


Dispatch Operator

Dispatch Operator


Automated call monitoring

Automated Call Monitoring


Vehicle Tracking

Vehicle Tracking





What The Driver Sees:


Driver Signs On

Driver Signs On to Program


Call-For Bid screen shot

Call Comes In For Driver To Bid

Driver Accepts BID screen shot

Driver Accepts Bid

Driver BID Confirmation screen shot

Driver Accepts Bid

Customer pick up screen shot

Driver Receives Confirmation of Successful BID




Other Technology

Each vehicle is equipped with GPS for:taxi camera

  • Location tracking
  • Recording of travel route used
  • Determination of closest available vehicle for efficient dispatching

Most vehicles are equipped with Vehicle Cameras that record when:

  • Doors are open or closed
  • Driver exceeds set speed limit
  • G-Force settings are exceeded (sudden sharp turns, sudden stops, rough ride over speed bumps, etc.)

Payment Options

  • Cash
  • All Major Credit Cards
  • Swipe and Ride
  • Apple Pay
  • Google Wallet
  • Senior Ride
  • Corporate Accounts
  • Wheels To Wellness
Taxi Camera

All vehicles are able process credit cards in the vehicle through our new back seat devices for credit or debit card payments. No longer must you hand your card to the driver. It will remain in your control at all times.

Stay tuned for future upgrades in services!!! You can count on Yellow Cab of Prince William staying on top of available technology!




Get your Taxi Cash card today!



Technology Vendors Include:


T Mobile logoVerizon logoMotorola logoSamsung logoIT-Curves logocentrodyne logocentrodyne logo


Prince William Yellow Cab is a registered Virginia vendor with Virginia's Total e-Procurement Solution for state and public agencies.